My door is saying ‘lock open’ when I’ve locked it or it is saying ‘lock closed, securely locked’ when it’s open
You need to electronically hand the lock, please see the the steps below for full instructions on how to do so.
Touch the lock with one finger to wake it up
Insert your master code/pin code
Then press the hash button
Remove the back cover from the inside of the door lock and press the P button
Now press the hash button on the outside of the door lock
Pull the handle downwards on the inside of the door
Then pull the handle upwards on the inside of the door
Now press the I button, highlighted in red in the image and place the cover back on.