Attention: Yale Smart Sync, SR and HSA App Alarm users. There is planned system maintenance due to take place over the next two weeks. Some potential outages could occur during this period. Your alarm hub will continue to operate locally with all devices and can be controlled by Keypad/Keyfob. Your system will re-engage automatically should an outage occur
Yale are committed to continuously improving our services and support to our Customers. With this in mind we have changed how you contact our support services. Therefore please complete the online form here Form and we will be in touch very soon.
This could be a number of reasons… Consider the location and environment of the sensors, for example ensuring that the PIR Motion Detectors are not close to sources of heat. Ensure the devices are firmly mounted and that the tamper springs are firmly engaged in place.
