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Customer Notice:

****Yale Home App Update – 5th May 2020 ****Following our latest Yale Home App update some users may be experiencing issues, we are really sorry for causing any inconvenience. Our teams are working extremely hard to resolve them and hope to have a fix really soon. In the meantime please log out and log back into your app, then follow these steps, go to settings/system information then tap on the screen where it displays the SMS Balance 50 a few times until a new yellow box appears below marked as Panel Refresh, press this to refresh the system.

Troubleshooting

HSA 6200 / Yale Essentials Alarm Kit

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Smart Wired Gen 2

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All-in-One

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Value Safes

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Certified Safes

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Fire Safes

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Premium Safes

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Sync Smart Home Alarm

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Indoor WiFi Cameras

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IA Alarms

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Smart Home Alarms

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Smart WiFi Gen 2

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Smart CCTV Gen 1

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Keyfree

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Keyless

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HSA 6400

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EF Kit 2

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Home View Cameras

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Pan, Tilt & Zoom Cameras

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Conexis L1

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EF Kit 1

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EF Kit 4

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EFSkit

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HSA 6600

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HSA 6410

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HSA 6610

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Smart Door Locks

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