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Customer Notice:

Yale are committed to continuously improving our services and support to our Customers. With this in mind we have changed how you contact our support services. Therefore please complete the online form here Form and we will be in touch very soon.

WiFi

I’m changing my Wi-Fi network, how do I get my device online?

I’m changing my Wi-Fi network, how do I get my device online?

To connect to a different Wi-Fi network, press the Reset button for 10 seconds to reset the camera then reconnect to Wi-Fi when the red and blue light flashes. Enter the App, go to the camera preview page, click the

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How do i connect my camera to my new Wi-Fi?

How do i connect my camera to my new Wi-Fi?

Reset your camera to factory default, then setup your camera with the new Wi-Fi.

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Does the camera work with 5Ghz WIFI network?

Does the camera work with 5Ghz WIFI network?

No, the camera only supports 2.4Ghz.

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