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Smart Home Alarm

Showing articles 1 - 10 of 13

How do I add an accessory to my Smart Home Range System?

How do I add an accessory to my Smart Home Range System?

Accessories can be added to the Smart Home Range System via the app. See the instructions below for more information.

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What accessories can I add to my Smart Home Range System?

What accessories can I add to my Smart Home Range System?

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How can I part arm my alarm?

How can I part arm my alarm?

Please follow the instructions displayed above for instructions on how to part arm a Smart Home Alarm. 

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There are no lights on my Door Contact / Keypad after I have changed the batteries

There are no lights on my Door Contact / Keypad after I have changed the batteries

Please ensure the battery is inserted in the correct manner, see the picture below.

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For what period of time is the Yale alarm warranty valid for?

For what period of time is the Yale alarm warranty valid for?

The warranty is covered by the retailer, normally for 2 years.

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My keypad will arm but not disarm the system?

My keypad will arm but not disarm the system?

This is because the key pad hasn’t been initialised. Please remove the keypad from the system in the device settings menu, then initialise the keypad as follows: Press panic button A, then 0000 The LED will flash continuously on the

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My PIR is not responding when I arm the system?

My PIR is not responding when I arm the system?

The PIR goes into sleep mode for two minutes. Please vacate the area covered by the PIR for a full 2 minutes before testing.

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My app is showing battery missing / dead what does this mean?

My app is showing battery missing / dead what does this mean?

This is because the back up battery is switched off. Please turn on the back up battery under the white rubber grommet.

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I haven’t set up my app within the 3 hour set up window. What should I do?

I haven’t set up my app within the 3 hour set up window. What should I do?

Disconnect the power supply from the hub, and switch off the back up battery. Wait 30 seconds and reboot.

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I can’t register my Smart Home Alarm Range System to the app?

I can’t register my Smart Home Alarm Range System to the app?

You have 3 hours from the time you turn on and connect the hub to the Internet to register the app.

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