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Customer Notice:

Yale are committed to continuously improving our services and support to our Customers. With this in mind we have changed how you contact our support services. Therefore please complete the online form here Form and we will be in touch very soon.

forgotten PIN code

I have forgotten my PIN code

I have forgotten my PIN code

If you have forgotten your code, use the manual override key to open the safe and re-set the code, by pressing the ‘enter’ and ‘key’ buttons on the safe.

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I have forgotten my PIN code, what can I do?

I have forgotten my PIN code, what can I do?

All Yale Fire Safes are preset with factory ‘default’ codes. This code can be obtained by using our online contact form.  You will need to quote the Fire Safe Serial Number (located underneath the digital keypad, usually in the format

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