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Customer Notice:

Yale are committed to continuously improving our services and support to our Customers. With this in mind we have changed how you contact our support services. Therefore please complete the online form here Form and we will be in touch very soon.

fire safe

Will my PIN code still be the same when the batteries have gone flat?

Will my PIN code still be the same when the batteries have gone flat?

Your PIN code will remain the same until you go through the reset code procedure.

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I can’t access my safe as the batteries have gone flat

I can’t access my safe as the batteries have gone flat

The Fire Safe has a manual override method, in order to gain access in cases such as this you first need to apply a +9V battery to the two terminals located underneath the dial. To do this: 1) Hold the

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I have forgotten my PIN code, what can I do?

I have forgotten my PIN code, what can I do?

All Yale Fire Safes are preset with factory ‘default’ codes. This code can be obtained by using our online contact form.  You will need to quote the Fire Safe Serial Number (located underneath the digital keypad, usually in the format

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How do I set the PIN code on my Fire Safe?

How do I set the PIN code on my Fire Safe?

Press the programming button inside the safe, near the battery compartment. Type in your new code which can be between 4-12 digits. Then, press the programming button to complete.

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