Cant connect
I cannot connect to the app
Please check that you have downloaded the correct App – please search for Yale View (the camera is not compatible with Yale CCTV or Yale Home View Apps). Please ensure that your router is connected to a 2.4ghz Wi-Fi network
My hub won’t connect to the Internet
Check all wires are connected and your router is connected to the internet, power down the hub including the backup battery and the router, then turn the hub and router back on. Try again to connect.