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Customer Notice:

Yale are committed to continuously improving our services and support to our Customers. With this in mind we have changed how you contact our support services. Therefore please complete the online form here Form and we will be in touch very soon.

battery dead

My app is showing battery missing / dead  what does this mean?

My app is showing battery missing / dead what does this mean?

This is because the backup battery is switched off. Please turn on the backup battery under the white rubber grommet.

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