Attention: Yale Smart Sync, SR and HSA App Alarm users. There is planned system maintenance due to take place over the next two weeks. Some potential outages could occur during this period. Your alarm hub will continue to operate locally with all devices and can be controlled by Keypad/Keyfob. Your system will re-engage automatically should an outage occur
Yale are committed to continuously improving our services and support to our Customers. With this in mind we have changed how you contact our support services. Therefore please complete the online form here Form and we will be in touch very soon.
You need to perform a soft reset, to do so follow the steps below. A soft reset will not remove any memory so all of your pincodes, and key fobs will be maintained.
Slide down the cover from the bottom of the outside door handle
Press the small black button between the connector points to perform a soft reset
