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I have insert a Micro SD card, but there are still no video recordings?
- Check if the Micro SD is inserted into the slot properly.
- Pull down at the top of the Home Page of Yale View app to refresh the device list.
- Go to check the Storage Status. If the memory card status displays as “OFF”, click “Format Storage Device”. You will need to enter the device password. The status will then change to “ON”. You can then start recording any event triggered video in the camera such as motion detection.