How does Auto-Unlock work?
Auto-Unlock relies on a few different technologies in your phone, not only the Yale Access App but also your Bluetooth, Wi-Fi, and GPS. These must be enabled in order for Auto-Unlock to work. All of these are regulated by your operating system talking to the Yale Access App. The Yale Access App has two states that determine how Auto-Unlock functions: Home and Away. When you’re at home, your Yale Access App will enter Home Mode and Auto-Unlock will not activate, it’s waiting for you to leave. When the Yale Access App sees you have left your neighbourhood or traveled more than 200 meters from your home, Auto-Unlock will go into Away Mode, until your return home again.
When you then return to within 200 meters from your home, your phone will start looking for your lock. Once you’re close enough to your door and the Yale Access App sees your Smart Lock, your door will Auto-Unlock and the app will go back into Home Mode. More info on Auto-Unlock and tips on how to optimise it for success can be found here (for iOS) and here (for Android).