How do I find the code to reset my Smart Keypad?
Resetting a Smart Keypad will delete all entry codes affiliated with that Keypad. If you wish to reset your Smart Keypad, do so as a last resort only. A factory reset of your Smart Keypad will result in the deletion of all codes associated with the Keypad.
If you decide that a factory reset is the only path forward, you will need to first remove the connection with the lock from the server:
1.Open the Yale Access App
2.Go into the Keypad Settings menu
3.Select DISCONNECT to remove the Keypad from the Lock
4.This action triggers the system to send your unique reset code
5.Enter that into the keypad to complete the reset
PLEASE NOTE: You must be within Bluetooth range of the Keypad in order to disconnect the device