How do I Delete My Account?
Please follow the steps:
- Go to https://account.august.com/login?brand=yale and log in
- If you use your email address to log in, a verification code will be sent to you email.
- If you use your phone number to log in, you will receive a verification code over SMS
- Enter the verification code to complete log in
- Select the “Delete Account” option from the menu on the left.
- If you are the only Owner of the Yale device(s), it is best to perform a factory reset on your device(s) and remove the power source(s)before you delete your account.
- If someone else in the household will be using your device, you can pass ownership to them from within the Yale Access App.