****Support Update – 29th June 2020 **** Our support teams are working extremely hard to help resolve issues. However we are receiving a high demand for the service and therefore if you haven’t received a response on email, we are really sorry, we will get to your request, but ask that you do not send another to chase. Thanks for your understanding Yale.
For security reasons each camera can be linked to only one account.
If you want to add the camera to a new Yale View account please delete it from the existing account first.
Go to device settings and select “delete camera”
