I have forgotten my PIN

If the Key Pad code is accidentally forgotten, the Key Pad can be reset to factory default (0000) using the following steps:

Unscrew the two Key Pad case screws and remove Key Pad back cover (please disable tamper first.)
Locate and remove the battery.
Press the number 4 key at the same time as reinserting the battery.
Screw the Key Pad case together and re-learn the Key Pad into the system using the steps described above in this section.