Attention: Yale Smart Sync, SR and HSA App Alarm users. There is planned system maintenance due to take place over the next two weeks. Some potential outages could occur during this period. Your alarm hub will continue to operate locally with all devices and can be controlled by Keypad/Keyfob. Your system will re-engage automatically should an outage occur
Yale are committed to continuously improving our services and support to our Customers. With this in mind we have changed how you contact our support services. Therefore please complete the online form here Form and we will be in touch very soon.
If a series of beeps are heard from the Conexis L1, this means the handle has not been lifted into the correct position meaning it is not locked. If it is playing a series of notes (i.e. a tune) this will be the low battery warning. It could be an alignment issue, please see page 8 of the manual.
Click here to view our glossary of Conexis beeps to help you identify which one your smart lock is making.
