I can’t view live streaming in the app?
Please follow the below troubleshooting options:
- Ensure the DHCP box is enabled in the settings option in the local network.
- Ensure that the Yale cloud is enabled.
- Ensure that the DVR and App password match.
- Ensure the Ethernet cable is plugged into the router.
- Check that the NAT status in the professional menu under system information shows a ‘connected’ status and not ‘probing DNS’.