I can’t view live streaming in the app? – Smart WiFi & Wired CCTV
Please make sure you have followed the initial set up wizard to set up the system and connect the app. If you have changed the DVR password you need to delete the camera/system from the app and add it again. To re-add the camera/system to your app after deleting, press + icon on the app main screen, then go on your DVR and select “Network” on main menu setting and then select “P2P” menu option and scan with your app the Device SN QR code, then follow the instruction on the app.
Please check your router is connected to the internet. Using a laptop or tablet connected to your wifi and then try to connect to a web page (example www.google.co.uk) to make sure your internet connection is working properly. Please also check that your DVR is online, go to “Network” in the main menu setting and then select P2P menu option in the right-hand side menu and make sure the status in online and the “enable” box is ticked.