Attention: Yale Smart Sync, SR and HSA App Alarm users. There is planned system maintenance due to take place over the next two weeks. Some potential outages could occur during this period. Your alarm hub will continue to operate locally with all devices and can be controlled by Keypad/Keyfob. Your system will re-engage automatically should an outage occur
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The tamper spring at the back of the siren is not pushed in far enough.
The siren is a plastic box which expands and contract s with heat and cold – it will move very slightly (less than 1mm sometimes) which moves the spring causing a tamper fault.
To rectify this issue please insert a piece of wood between the wall and the spring this will absorb any movements and stop the fault from occurring.
