Most Popular
- I have forgotten my user account / password
- I cannot connect to the app
- How do I reset my camera back to factory settings?
- How do I perform a hard reset?
- Can I view the camera footage from a PC?
- What app do I need to use for my Home View Camera?
- How do I set up my username/password?
- I’m getting motion detection alerts, but have no recorded footage of the event
- When an SD Card is inserted does this automatically record?
- Can more than one user log in to the same camera?
- I can’t get a 4G/3G connection. My camera only connects via my own Wi-Fi
- I can’t connect wirelessly to my router
- How do I capture images/video?
- Do I need to be connected to Wi-Fi?
- I have connected via Ethernet cable but cannot get Wi-Fi to work?
- Can I link to more than one Dropbox account?
- Do these cameras have two-way audio?
- Dropbox settings option is greyed out/not working
- Can I link to a DVR (CCTV SYSTEM)?
- Can I play back images/video?
- What do the network lights indicate?
- How do I capture images/video?
- I’m having trouble syncing the time with my phone app
- Will my cameras work at night?
- How do I fix my camera in place?
- Does my camera need to be fixed in place?
Getting Started
Basic Functionality
- How do I reset my camera back to factory settings?
- How do I perform a hard reset?
- Can I link to more than one Dropbox account?
- Can I play back images/video?
- Can I link to a DVR (CCTV SYSTEM)?
- Do these cameras have two-way audio?
- Will my cameras work at night?
- When an SD Card is inserted does this automatically record?
- Can I view the camera footage from a PC?
- Can more than one user log in to the same camera?
- What app do I need to use for my Home View Camera?
- Does my camera need to be fixed in place?
- How do I capture images/video?
- Do I need to be connected to Wi-Fi?
Troubleshooting
- I cannot connect to the app
- I’m having trouble syncing the time with my phone app
- I can’t get a 4G/3G connection. My camera only connects via my own Wi-Fi
- I’m getting motion detection alerts, but have no recorded footage of the event
- I can’t connect wirelessly to my router
- I have connected via Ethernet cable but cannot get Wi-Fi to work?
- I have forgotten my user account / password
- Dropbox settings option is greyed out/not working
- What do the network lights indicate?