Most Popular
- My Smart Hub is beeping every 30 seconds and also has an Orange light illuminated
- What do the LED lights mean on my Smart Hub?
- My hub won’t connect to the Internet
- My keypad will arm but not disarm the system?
- How will the system notify me of low batteries?
- Is my Yale alarm insurance approved?
- What Yale app do I need to download?
- Should the orange light flash on my PIR?
- My PIR is not responding when I arm the system?
- How do I install my Yale Smart Home Alarm?
- How can I add a new user to the system?
- I can’t register my Smart Home Alarm Range System to the app?
- There are no lights on my Door Contact / Keypad after I have changed the batteries
- How do I change the Key Pad PIN?
- How do I remove an accessory from my Smart Home Range System?
- How do I add an accessory to my Smart Home Range System?
- What happens if the Internet goes down?
- Where can I find the smart watch app?
- I haven’t set up my app within the 3 hour set up window. What should I do?
- How can I part arm my alarm?
- For what period of time is the Yale alarm warranty valid for?
- Why won’t my PIR Image Camera learn into my Smart Home Alarm System?
- How is the external siren powered?
- Can I add more than one siren to my Smart Alarm?
- How loud is external/ internal siren?
- Why are my devices not learning into my Smart Home Alarm system?
- Why can’t I see all my devices on the app?
- My alarm regularly sounds but there are no messages shown on the app. What is the reason for this?
- What is the maximum movement detection range of a PIR?
- Why does my alarm trigger as soon as I enter my property?
- To what height should I position my PIRs for optimum performance?
- How often will I have to change the batteries in my alarm system?
- What accessories can I add to my Smart Home Range System?
- There are no lights on my Door Contact / Key Pad after I have changed the batteries
- I keep getting supervision failure
- I have a shed / garage, will I be able to use a detector in this location?
- Can I make my alarm system pet friendly?
- Can I arm downstairs and leave upstairs unarmed?
- How will I be alerted if the alarm has been triggered?
- Does my Smart Hub have to be mounted on the wall or free standing on a flat surface?
- Will my pet Dog or Cat trigger my alarm?
- Which Pet PIR is compatible with a Smart Home Alarm range?
- How many accessories can I add on to my Smart Home Range System
- My Panic button is not working
- What phones are compatible with the Yale Home app?
- Can I use the Yale Home app with my phone running Android 6.x.x or earlier?
- What height should the PIR/PET PIR at for maximum coverage?
Getting Started
- How do I add an accessory to my Smart Home Range System?
- How can I part arm my alarm?
- For what period of time is the Yale alarm warranty valid for?
- I haven’t set up my app within the 3 hour set up window. What should I do?
- I can’t register my Smart Home Alarm Range System to the app?
- How can I add a new user to the system?
- Can I add more than one siren to my Smart Alarm?
- How many accessories can I add on to my Smart Home Range System
- How loud is external/ internal siren?
- How is the external siren powered?
- How often will I have to change the batteries in my alarm system?
- To what height should I position my PIRs for optimum performance?
- What is the maximum movement detection range of a PIR?
- Should the orange light flash on my PIR?
- I have a shed / garage, will I be able to use a detector in this location?
- Can I make my alarm system pet friendly?
- How do I install my Yale Smart Home Alarm?
- What Yale app do I need to download?
- Does my Smart Hub have to be mounted on the wall or free standing on a flat surface?
- What do the LED lights mean on my Smart Hub?
Basic Functionality
- Where can I find the smart watch app?
- How do I add an accessory to my Smart Home Range System?
- What accessories can I add to my Smart Home Range System?
- There are no lights on my Door Contact / Keypad after I have changed the batteries
- There are no lights on my Door Contact / Key Pad after I have changed the batteries
- My keypad will arm but not disarm the system?
- Why can’t I see all my devices on the app?
- Why are my devices not learning into my Smart Home Alarm system?
- Why does my alarm trigger as soon as I enter my property?
- How can I add a new user to the system?
- How do I change the Key Pad PIN?
- Can I add more than one siren to my Smart Alarm?
- What happens if the Internet goes down?
- How will I be alerted if the alarm has been triggered?
- How many accessories can I add on to my Smart Home Range System
- How loud is external/ internal siren?
- How is the external siren powered?
- How will the system notify me of low batteries?
- What is the maximum movement detection range of a PIR?
- Can I arm downstairs and leave upstairs unarmed?
- How do I remove an accessory from my Smart Home Range System?
- Which Pet PIR is compatible with a Smart Home Alarm range?
- Will my pet Dog or Cat trigger my alarm?
- What do the LED lights mean on my Smart Hub?
Troubleshooting
- My Panic button is not working
- There are no lights on my Door Contact / Key Pad after I have changed the batteries
- My keypad will arm but not disarm the system?
- My PIR is not responding when I arm the system?
- I haven’t set up my app within the 3 hour set up window. What should I do?
- I can’t register my Smart Home Alarm Range System to the app?
- My Smart Hub is beeping every 30 seconds and also has an Orange light illuminated
- My alarm regularly sounds but there are no messages shown on the app. What is the reason for this?
- I keep getting supervision failure
- My hub won’t connect to the Internet
- Why won’t my PIR Image Camera learn into my Smart Home Alarm System?
- Why can’t I see all my devices on the app?
- Why are my devices not learning into my Smart Home Alarm system?
- Why does my alarm trigger as soon as I enter my property?
- What do the LED lights mean on my Smart Hub?
App
- What accessories can I add to my Smart Home Range System?
- I haven’t set up my app within the 3 hour set up window. What should I do?
- I can’t register my Smart Home Alarm Range System to the app?
- My alarm regularly sounds but there are no messages shown on the app. What is the reason for this?
- I keep getting supervision failure
- How do I remove an accessory from my Smart Home Range System?
- What Yale app do I need to download?